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Guide · Roof insurance policies

Cosmetic damage exclusions, roof surfacing schedules and ACV-only roofs: reading the roof terms in your Colorado policy

Before Alta Roofing walks a roof after a storm, we ask to see the homeowner's declarations page. Two houses on the same street, hit by the same hail, can get very different checks, and the difference usually sits in a few lines of the policy that nobody read at renewal.

Alta RoofingUpdated 6 min read

Colorado homeowner policies have changed fast in the last few years. Four roof terms now decide much of what a hail or wind claim pays: cosmetic damage exclusions, roof surfacing payment schedules, actual cash value (ACV) roof endorsements and percentage wind and hail deductibles. This guide explains each one and what to ask your agent. We're a roofing contractor, not a public adjuster, so treat it as a reading guide. Your policy wording and your carrier decide coverage.

Where roof terms hide in your policy

The declarations page is the summary sheet at the front of your policy. It lists your coverage limits, your deductibles and the form numbers of every endorsement attached. An endorsement is an add-on form that changes the base policy, and the declarations page often shows only its number and a short title, something like "Windstorm or Hail Roof Surfacing Payment Schedule."

To read the actual terms, you need the endorsement forms themselves. Ask your agent for the full policy with all endorsements. The Division of Insurance also explains how to request a certified copy of your policy.

The four roof terms that change a claim

Cosmetic damage exclusion

This endorsement refuses payment for hail damage that changes how a roof or metal part looks without affecting how it works, meaning how it keeps water out. Dents in a standing seam panel, dimples in gutters and scuffs on shingles are the usual targets.

Damage that cracks the shingle mat, punctures a panel or opens a path for water is generally still covered, but the definitions vary by carrier. Metal roofs feel this most, including the metal shops and barns that sit behind so many homes in Pueblo West.

Roof surfacing payment schedule

A schedule pays a set percentage of the roof's replacement cost based on its age and material. A new roof might receive close to full value, while an older one gets a much smaller share. Under a schedule, the difference is never paid back after the roof is finished, unlike recoverable depreciation on a standard replacement cost policy.

ACV roof endorsement

This converts the roof alone to actual cash value: replacement cost minus depreciation. The rest of the house may stay on replacement cost. The held-back depreciation stays with the carrier. Our claim guide's payment tables show how ACV and replacement cost compare on the same roof.

Percentage wind and hail deductible

Many Colorado policies set the wind and hail deductible as a percentage of dwelling coverage. It's figured on the insured value of the house, not on the size of the claim. One percent of $400,000 in dwelling coverage is $4,000. Two percent is $8,000.

Policy termWhat it changesWhere it hurts mostWhere to look
Cosmetic damage exclusionRemoves payment for appearance-only hail damageMetal roofs, gutters, vents, Class 4 shingles that dent without crackingEndorsement list on the declarations page
Roof surfacing payment schedulePays a share of replacement cost based on roof ageRoofs past roughly their midlifeEndorsement list, then the schedule table inside the form
ACV roof endorsementSettles the roof at depreciated valueOlder roofs, with depreciation never releasedEndorsement list and the "loss settlement" wording
Percentage wind and hail deductibleTies your out-of-pocket cost to dwelling coverageHigher-value homes with modest roof damageDeductibles section of the declarations page
Swipe the table sideways to see every column.

How the terms stack: a worked example

The figures below are made up for illustration. Schedules and deductibles vary by carrier and policy.

A house carries $400,000 in dwelling coverage with a 2 percent wind and hail deductible, which comes to $8,000. Hail damages a 15-year-old asphalt roof, and full replacement costs $22,000.

Policy setupWhat the carrier paysWhat the homeowner pays
Standard replacement cost, no roof endorsements$14,000 (paid in two checks)$8,000 deductible
Roof surfacing schedule paying 40% at 15 years$8,800 minus $8,000 = $800$21,200
Cosmetic exclusion, and the damage is dents only$0Nothing, unless they replace the roof anyway
Swipe the table sideways to see every column.

The storm and the roof are identical in all three rows. Only the policy changed, which is why we ask for the declarations page before anyone files.

Lightning bolt striking a stormy sky above suburban houses

Questions to ask your agent before hail season

  • Is my roof settled at replacement cost or actual cash value?
  • Does my policy include a roof surfacing payment schedule? If so, what percentage applies to my roof's age and material?
  • Is there a cosmetic damage exclusion, and does it apply to the roof, the metal parts or both?
  • Is my wind and hail deductible a flat amount or a percentage, and what's the dollar figure?
  • Do I carry Ordinance or Law coverage, and what's the limit?
  • Would putting on an impact-resistant roof change any of these terms or earn a credit?

What your roofer can and can't do

Alta reads the declarations page with you, inspects the roof, and tells you whether the damage looks bigger than your deductible before you file. We document functional damage the way adjusters assess it, meet the adjuster on the roof and supplement our own scope. That work runs through our insurance claim support and storm and hail restoration teams.

What we don't do is argue coverage for you. If the dispute is about what your policy covers, the next steps are a reinspection, the appraisal clause, a licensed public adjuster or an attorney. You can also file a complaint with the Division of Insurance. Our claim guide lays out those options in order.

Inspector in a hard hat holding documents while examining panels on a sloped roof

Reading your policy before the next storm

Five minutes with your declarations page will tell you more about your next hail claim than the storm will. Find the endorsement list, look up the four roof terms, and call your agent with the six questions above while the sky is clear.

If you'd like a second set of eyes, bring your declarations page to a free inspection. Alta Roofing will look at the roof and the paperwork together and tell you plainly whether a claim makes sense.

Straight answers

Questions homeowners ask us.

Damage that changes appearance without affecting the roof's ability to keep water out, such as dents in metal panels or marks on shingles that don't crack the mat. Each policy defines it in its own wording.

Carriers can change policy forms at renewal, and the changes appear in your renewal packet. Read the endorsement list each year before you pay, and ask your agent about anything new.

They work differently but end the same way: you receive less than full replacement cost and never recover the difference. A schedule uses a fixed percentage by roof age. ACV calculates depreciation.

Generally, each date of loss is its own claim with its own deductible. Two storms a few weeks apart can mean two deductibles. Check your policy's wording on occurrences.

Only if an inspection finds functional damage worth more than your deductible. Our hail damage guide shows what functional damage looks like on each roofing material.

Want a straight answer on your own roof?

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